A woman who coughed up £20 for the council to collect her fridge-freezer had complained that it is still in her garden four months on.

Lorraine O'Neill is 'at her wits' end' over the household appliance.

In February the 63-year-old paid Kirklees Council £20 to collect it, reports the Examiner Live.

The council insist items are placed outside ready for collection following payment and advise "collection can be from 7am the next working day up to 3 weeks".

But 19 weeks later Lorraine still has a large white fridge standing in front of her Osborne Road house.

"It has been on display the whole time," she said.

"The neighbours have been saying 'when's that bloody fridge going?' – it's embarrassing."

Lorraine, a night support worker at a nursing home, has called the council five times to find out what is going on with her collection.

She said: "One time they tried to say I'd not paid them but I had proof. Then they apologised and said they'd collect it on the nineteenth of June.

"It didn't go and they said they had been but couldn't see it. It's stuck in my front garden – in front of my window. All the neighbours can see it."

A Kirklees Council spokesperson said: “We apologise for the delay and inconvenience caused. There’s been a technical issue with our system which was preventing the order coming through.

“We will be collecting the item today.”

In August 2018 a Freedom of Information request revealed Kirklees Council's Bulky Household Waste programme had more than 1,600 fridges, sofas, mattresses, baths and other waste items still to be collected from outside people's homes.

In total, Kirklees residents had forked out over £11,000 for as-yet uncollected items and one sofa had been sat outside a home for over five months.

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