Aldi launches online food parcel delivery service to help vulnerable customers

Aldi as today announced that they will be launching an online food parcel service to help vulnerable customers get food. With the UK in lockdown, and many people being told that they can’t leave their homes for 12 weeks, supermarkets have turned to online services to enable customers to get food. 


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Being unable to leave the house has led customers to turn to home delivery for their food shopping, however slots for supermarket delivery are hard to find. 

Aldi is the latest supermarket to offer online food parcels to help shoppers during the pandemic.

Aldi’s groceries are not usually available to purchase online and so this new initiative will help shoppers all over the country. 

The parcels are available on their website and will retail at £24.99 with delivery.

The packages will be limited to one per customer. 

Managing Director for Corporate Responsibility, Fritz Walleczek said: “We are committed to providing quick, safe and affordable access to food for all our customers and understand that, for some, visiting one of our stores is not an option at the moment.

“We are constantly looking for new and better ways to support our customers in these uncertain times and I’m hopeful that these food parcels will make life a little easier for some of the country’s most at-risk people.”

The move follows a number of initiatives from the supermarket aimed at helping the elderly and vulnerable, including a £250,000 donation to Age UK in March.

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The food parcel contain 22 items including:

  • Antibacterial Handwash
  • Aloe Vera Toilet Tissue (4 pack)
  • Choceur Milk Chocolate Bar
  • UHT Green Semi Skimmed Milk
  • Rice Pudding
  • Salted Peanuts
  • Biscuit Barrel Assortment 
  • Gold Label Tea
  • Instant Coffee
  • Premium Baked Beans
  • Premium Plum Tomatoes
  • Bolognese Pasta Sauce
  • Tuna Chunks In Brine (4 pack)
  • Bramwells Carrot & Coriander Soup
  • Tomato Soup
  • Minestrone Soup
  • Chilli Con Carne
  • Basmati Rice (1kg)
  • Fusilli
  • Part Baked Brown Roll 
  • Sliced Carrots
  • Sweetcorn (4 pack)

The supermarket has also introduced priority shopping times for vulnerable customers. 

In a recent email to customers, CEO Giles Hurley said that thanks to the hard work of its suppliers and colleagues, Aldi now has good availability across all products.

This means that Aldi have removed the remaining product restrictions on items in-store.


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Aldi has also announced that stores will now stay open until 10pm after many supermarkets were forced to shorten their opening hours. 

NHS workers and the elderly will continue to have priority access to all stores during the first 30 minutes of trading from Monday to Saturday. 

Many other supermarkets have also launched food boxes to help the vulnerable in the midst of the pandemic. 

Morrisons released a range of food boxes including vegetarian and meat ones. 

Both of these boxes cost £35 and should feed two adults for one week. 

They are available on the Morrisons website and the contents of boxes will vary from box to box. 

However M&S’ essentials box advertises exactly what is in the box so customers know what to expect. 

It costs £35 plus £3.99 for delivery and is delivered via contact free couriers. 

The box includes essential items like baked beans, rice, toilet roll and Percy Pigs made the cut too. 

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